Our return and refund policy is designed to ensure that our customers have a hassle-free shopping experience with us. We stand by the quality of our products and want our customers to be completely satisfied with their purchases.
Returns: If for any reason you are not satisfied with your purchase, you may return the item within 2 days of receiving it. To be eligible for a return, the item must be unused, undamaged, and in its original packaging with a video of unboxing. To initiate a return, please contact our customer service team at (Refund-shreesignage@gmial.com) with your order number and reason for return. We will provide you with a return shipping label, and once we receive the item, we will issue a refund to your original payment method. Please note that shipping charges are non-refundable.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a reasonable amount of time.
Exchanges: We do not offer exchanges at this time. If you wish to exchange an item, please return it and place a new order for the desired item with same amount.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately( damaged-shreesignage@gmail.com). We will work with you to provide a replacement or refund, depending on the circumstances.
Non-Returnable Items: Some items are non-returnable, including gift cards, Sale Items, and personalized or custom-made items.
Please note that our return and refund policy may be subject to change. If you have any questions or concerns, please do not hesitate to contact our customer service team.
